Privacy Policy

Privacy Policy for https://book-boat-dubai.terratrek.net

Introduction

Welcome to https://book-boat-dubai.com (hereafter referred to as “Book Boat Dubai,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://book-boat-dubai.terratrek.net
  2. Mobile applications developed by us
  3. Online services and products offered through our platform
  4. Interactions between users and our customer support team

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. As an authorized user: If you sign up to use our applications or services, we collect and process data necessary for providing these services to you.
  2. Visiting our websites: When you browse our websites, we may collect information about your device, location, and browsing behavior to enhance your experience.
  3. Communication with us: We may reach out to you via email, phone, or SMS for transactional purposes, marketing initiatives, or to seek feedback on our services.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details required to create and manage your user account, such as name, username, and password.
  2. Payment Information: Data needed for processing transactions, including credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Your bank account details or other financial records if you choose to link them with our services.
  4. Purchase Information: Details about your orders, such as products purchased, quantities, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, which can be used for tracking purposes.
  6. Location Data: Your geographical location data, which we may collect to provide location-based services.
  7. Feedback: Any comments, reviews, or responses you share with our team.
  8. Social Media Information: If you choose to connect your social media accounts, we may access your public profile information and posts.
  9. Product Information: Data related to products you view, search for, or purchase on our website.

We collect this data through various means: user input forms, account settings, browsing behavior, analytics tools, and third-party integrations. Additionally, some personal data may be provided to us by third parties, in accordance with their privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website, such as enabling secure login.
  2. Preference Cookies: They remember settings you’ve chosen to personalize your experience.
  3. Analytics Cookies: Used by analytics providers to track user behavior on our site and provide insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes collected, which may include:

  1. Fulfilling your transaction requests.
  2. Providing customer support and resolving disputes.
  3. Complying with legal requirements and regulations.
  4. Conducting analytics and improving our services.

Once the retention period expires or when data is no longer needed for these purposes, we delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols to safeguard data during transmission and storage.
  2. Access Controls: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.
  3. Regular Audits: We conduct regular security audits to identify and mitigate potential risks.
  4. Data Backup: Regular backups ensure that your data remains secure and can be restored in case of an incident.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to and a copy of your personal data held by us.
  2. Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  4. Restriction: The right to request restrictions on processing your personal data in certain circumstances.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights or to file an appeal/complaint, please contact our Data Protection Officer using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically for any updates.

Contact Information

For any questions, feedback, data requests, unsubscribe requests, or complaints regarding our privacy practices, please contact us:

We appreciate your trust in providing personal information to Book Boat Dubai, and we are committed to protecting it.